Employment

Looking for an exciting career opportunity in the entertainment industry?
Dolby Theatre® seeks industry professionals with management experience in a variety of disciplines. We are committed to attracting, retaining, developing and promoting candidates who are passionate about an exciting career in a fast paced and challenging environment. We are an Equal Opportunity Employer. M/F/V/D

 

Director of Finance


Job Title: Director of Finance
Wage: TBD/hour
Job Type: Full-Time, Exempt
Location: Hollywood, CA

POSITION PURPOSE:
Under the direction of the Associate Vice President & General Manager, plans, organizes and directs TheatreDreams’ Finance Department including financial planning, financial operations, administration of all venue contracts, and compliance. The Director of Finance plays a key role in providing financial management and support to ensure the successful implementation of the theatre’s programming and operations. To apply, please follow the directions under “How to Apply”.

ESSENTIAL FUNCTIONS:

  • Directs the maintenance and operation of the general accounting system of the Theatre.
  • Prepares the monthly consolidation files in accordance with parent’s company accounting standards.
  • Supervises general accounting duties including A/P, A/R, G/L analysis.
  • Establishes policies & procedures to minimize cash loss.  Monitors bank activity and ensures sound relationship with banks and other financial institutions.
  • Ensures compliancy with various management agreements, labor contracts, US GAAP and business best practices.
  • Completes monthly budget reports and forecasts, other reports as needed on an ad hoc basis
  • Reviews and consorts on ticketing fraud and abuse of credit card purchases
  • Establishes and maintains procedures and controls over revenues and expenditures in all departments of the Theatre.
  • Ensures compliance with all state and municipal sales taxes.
  • Completes show settlement reporting as needed.
  • Oversees and ensures processing of large scale union and non-union payroll.
  • Manages the reconciliation of daily and monthly cash receipts for ticketing sales, concessions, and merchandise.
  • Completes various weekly and monthly management reporting.
  • Coordinates the preparation of annual budgets and monthly projections.
  • Generates and administers all venue contracts, including but not limited to event license agreements and vendor contracts.
  • Ensures Licensee insurance requirements are fulfilled
  • Oversees generations of event cost estimates for licensees
  • Oversees, and when needed, directly handles all merchandise sales for theatre events.

NON-ESSENTIAL FUNCTIONS:

  • Coordinates parking operators
  • Establishes and maintains a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.
  • Keeps informed of new trends, developments, laws, and regulations impacting the activities of the Finance Department

SUPERVISORY RESPONSIBILITIES (IF ANY):

  • Oversees, motivates and evaluates Box Office staff to help: (1) achieve their individual goals; (2) collectively achieve their department's mission; and (3) foster leadership development throughout the department.

EDUCATION/EXPERIENCE REQUIREMENTS (including certifications, licenses, etc):

  • Bachelor’s Degree in Accounting, Finance, or related field
  • 5+ Years previous experience in accounting
  • CPA Preferred

COMMUNICATION SKILL REQUIREMENTS:

  • Excellent verbal & written communication skills
  • Ability to communicate and present information clearly to all levels of staff
  • Demonstrated ability to form effective business relationships with clients, business partners, investors and other key contacts
  • Ability to explain complex financial information both verbally and in writing

MATHEMATICAL SKILL REQUIREMENTS:

  • Understanding of mathematical concepts such as multiplication, subtraction, division, percentages, etc., as it relates to accounting and to performing the required tasks of the position

REASONING SKILL REQUIREMENTS:

  • Ability to plan, direct and effectively supervise the work of professional and support staff; develop and maintain effective working relationships at all levels within and outside of the departments; prepare effective correspondence and reports; and communicate effectively verbally and in sensitive interpersonal situations.

TECHNICAL SKILL REQUIREMENTS:

  • Knowledge of US GAAP Accounting principles
  • Experience in use of Sage/Abila, or similar accounting software
  • Experience in use of electronic ticketing software systems

Guest Services Supervisor

Job Title: Guest Services Supervisor
Wage: $15.00/hour
Job Type: Part-Time, Non-Exempt
Location: Hollywood, CA

Position Description
Join an exciting team dedicated to world class entertainment. This part-time position will be responsible for overall supervision of guest services associates (ushers, ticket takers, coat room and lobby attendants). This position acts as a point person for the event services department during all shows for both patrons and guest services associates and is empowered to make on-the-spot decision with regards to customer needs. To apply, please follow the directions under “How to Apply”. 


Essential Job Duties:

  • Supervision of guest service associates (deployment assignments, coordinates breaks for staff members, leads staff in ingress and egress practices.)
  • Must have the ability to give direction to staff, including the critique of uniform, appearance and posture.
  • Strong sense for customer service; the ability to put a guest’s needs first and resolve conflict.
  • Leads staff in pre-event meetings by being prepared and knowledgeable regarding events.
  • Acts as liaison for guest services staff, Guest Services Manager, and other management personnel.
  • Ability to maintain order and ensure adherence to safety rules.


Knowledge, Skill and Experience:

  • Strong communication skills are essential.
  • Displays an outgoing and friendly nature, professional integrity and dependability.
  • Strong sense for customer service; the ability to put a guest’s needs first.
  • Ability to maintain order and ensure adherence to safety rules.
  • Demonstrates professional integrity and dependability.
  • Takes pride and initiative to help maintain the theatre’s appearance and reputation; makes suggestions for ways to improve theatre operations.
  • Works effectively with other facility departments as needed, including housekeeping, production, catering, etc.
  • Celebrates diversity in the workplace, both amongst their colleagues and within the audiences we serve.


Other Skills and Abilities:

  • Must be willing to work a flexible and irregular schedule (including evenings, weekends and holidays.)
  • Must be able to stand for extended periods of time.
  • Ability to lift-up to 25 lbs.
  • Must be 21 years or older.

Housekeeping/Facilities Maintenance

Position: Housekeeping/Facilities Maintenance
Pay Rate: $10.83/hour
Location: Hollywood, CA
Additional Info: Position is part-time, with varying schedules which may include evenings, weekends, holidays, etc.  Extreme flexibility is necessary.

Position Description
Join an exciting team dedicated to world-class entertainment.  This part-time position will be responsible for providing housekeeping services to the Dolby Theatre. To apply, please follow the directions under “How to Apply”. 

Essential Functions and Responsibilities:

  • Maintains the cleanliness of restrooms, lobbies, seating areas, backstage dressing and support areas and exterior entrances.
  • Checks and makes certain that all restrooms are sanitary, and well-stocked with paper products.
  • Cleans and maintains all windows and glass in the building.
  • Assists with stocking, organizing and cleaning janitorial closets.
  • Maintains proper care of uniforms, equipment and supplies.
  • Sweeps, mops, scrubs and vacuums hallways, stairs, office space, lobbies, backstage and seating areas.
  • Empties trash and garbage containers.
  • Operates buffers, power sweeping equipment, extractors, shampooing equipment, and other housekeeping equipment.
  • Assists in gum removal and mopping-up liquids, drinks and spills in all areas.
  • Answers guest’s questions regarding the facility.
  • Other duties may be assigned.
  • May assist with the set-up of tables, chairs and other equipment as dictated by event requirements.

Knowledge, Skill and Experience:

  • Strong sense for customer service; the ability to put a guest’s needs first.
  • Ability to read instructions with limited number of words and recognize similarities and differences between words and between series of numbers.
  • Ability to print and speak simple sentences.
  • Ability to develop and maintain effective working relationships with others.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s
  • Ability to apply common sense understanding to carry out instructions.
  • Ability to deal with standardized situations with occasional variables.

Other Skills and Abilities:

  • Must be able to work flexible hours including evenings, weekends and holidays.
  • Ability to operate equipment such as floor scrubbers, buffing machines, vacuums, extractors, shampooing equipment, and other housekeeping equipment.
  • Knowledge of safe-work practices and procedures.
  • Must be 18 years or older.

Guest Services

Position: Guest Services
Pay Rate: $10.83/hour
Location: Hollywood, CA
Additional Info:&Position is part-time, with varying schedules which may include evenings, weekends, holidays, etc.  Extreme flexibility is necessary.

Position Description
Join an exciting team dedicated to world-class entertainment.  This part-time position will be responsible for providing top-notch customer service to guest of the Dolby Theatre. To apply, please follow the directions under “How to Apply”. 

Essential Functions and Responsibilities:

  • Greet guests as they arrive at the Theatre
  • Taking tickets and verifying authenticity
  • Expertly guiding guests to their seats
  • Provides assistance to patrons’ special needs, such as helping with wheelchairs.
  • Monitoring entrances and exits to ensure guests’ safety
  • Answering questions about the theatre and various performances.
  • Other duties may be assigned.

Knowledge, Skill and Experience:

  • Strong sense for customer service; the ability to put a guest’s needs first.
  • Ability to maintain order and ensure adherence to safety rules.
  • Displays an outgoing and friendly nature.
  • Celebrates diversity in the workplace, both amongst their colleagues and within the audiences we serve.
  • Demonstrates professional integrity and dependability.

Other Skills and Abilities:

  • Must be able to stand for extended periods of time.
  • Ability to lift up to 25 lbs.
  • Must be willing to work a flexible and irregular schedule (including evenings, weekends and holidays.)
  • Must be 18 years or older.

About
How to Apply:
Click here to apply online. You will be directed to our online application system. You will be able to attach a resume if desired.

Click here to download the application. You will need to complete the application and email to jobs@dolbytheatre.com. You may also attach a resume if desired.