Employment

Looking for an exciting career opportunity in the entertainment industry?
Dolby Theatre® seeks industry professionals with management experience in a variety of disciplines. We are committed to attracting, retaining, developing and promoting candidates who are passionate about an exciting career in a fast paced and challenging environment. We are an Equal Opportunity Employer. M/F/V/D

 

Executive Assistant/Office Manager

Looking to work at the most treasured venue in LA? Come join us at the Dolby Theatre! We are looking for an Office Manager to come join our team and help coordinates all office related services including IT, phone, supplies, and office machines. The Office Manager also supports company operations by maintaining office systems, coordinating department needs, and assigned services in client support. Responsible for assisting facility management in the areas of Administration, Human Resources, and Accounting.

If you like the entertainment industry and think theatres are the best like we do, please apply today. We host events like the Academy Awards ceremonies (the Oscars!) and we are located on Hollywood and Highland – accessible to metro and public transportation and in a very exciting area.


ESSENTIAL FUNCTIONS:

  • Coordinates and schedules meetings including set up and clean up, catering, and room reservations
  • Maintains electric and paper files and records of Events
  • Collects all executed insurance, event licenses, and notes for files.
  • Responsible for all office mail including express mail services
  • Coordinates staff meetings and prepared agendas; collects, duplicates and disseminates back up materials; attends meetings and takes notes; prepares follow-up staff instructions to be distributed to all departments.
  • Establish and document standard operating procedures (SOPs) for the functions of this role, and make recommendations for necessary adjustments as needed.
  • Responsible for all staff phone lists and PC inventory
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
  • Coordinates all vendor services such as medical supplies, water, vending machines, etc.
  • Oversees all scheduling of business machine maintenance
  • Outside the organization, works directly with vendors to ensure lowest prices for services by bidding needs on a regular basis.
  • Responsible for ordering and maintaining adequate, cost effective office supplies in accordance with established budget and accounting policies and procedures.
  • Welcomes visitors and clients by greeting them, in person or on the telephone; answering or referring inquiries.
  • Responds to the Theatre’s information email account inquiries.
  • Acts as a problem identification and resolution resource, answering questions, providing guidance, troubleshooting and following up with customers, vendors and co-workers in resolving problems; coordinating (or act as liaison) between functions/departments as required to facilitate problem resolution.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains "lost and found" items, coordinating with guests to return lost items; for non-recovered items, works with community organizations to donate items per Theatre policy
  • Responsible for accepting and notifying staff of daily deliveries.
  • Works directly with Theatre administration staff to arrange for weekly visitor schedules.
  • Keeps records and files and provides information correctly and concisely, orally and in writing.
  • Assists accounting in recording invoices, PO’s and assigned vendor budget line items.
  • Prepares correspondence and reports


NON-ESSENTIAL FUNCTIONS:

  • Assists with event management if needed
  • Assists clients in public tours of facility if needed
  • Other duties as assigned


EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)

  • High School diploma or equivalent required; Bachelor’s degree is preferred
  • 3+ years of administrative experience in a fast-paced office environment
  • Communicates effectively (both orally and in writing) with the ability to adapt style to accommodate various audiences; clients, theatre staff, vendors, guest, general public, etc.
  • Communicates accurate information concerning process, policies and procedures to customers; responds to customers tactfully and courteously.
  • Ability to communicate appropriately in sensitive interpersonal situations.
  • Ability to use appropriate discretion and tact in dealing with clients, management, supervisors, staff and vendors
  • Ability to recognize confidential matters and maintain confidentiality.
  • Microsoft Office Suite
  • Familiarity with telephony and computer equipment a plus
  • Office machines such as ten-key calculator, telephone, copier, fax, hand-held radio

 

Housekeeping/Facilities Maintenance

Position: Housekeeping/Facilities Maintenance
Pay Rate: $12/hour
Location: Hollywood, CA
Additional Info: Position is part-time, with varying schedules which may include evenings, weekends, holidays, etc.  Extreme flexibility is necessary.

Position Description
Join an exciting team dedicated to world-class entertainment.  This part-time position will be responsible for providing housekeeping services to the Dolby Theatre. To apply, please follow the directions under “How to Apply”. 

Essential Functions and Responsibilities:

  • Maintains the cleanliness of restrooms, lobbies, seating areas, backstage dressing and support areas and exterior entrances.
  • Checks and makes certain that all restrooms are sanitary, and well-stocked with paper products.
  • Cleans and maintains all windows and glass in the building.
  • Assists with stocking, organizing and cleaning janitorial closets.
  • Maintains proper care of uniforms, equipment and supplies.
  • Sweeps, mops, scrubs and vacuums hallways, stairs, office space, lobbies, backstage and seating areas.
  • Empties trash and garbage containers.
  • Operates buffers, power sweeping equipment, extractors, shampooing equipment, and other housekeeping equipment.
  • Assists in gum removal and mopping-up liquids, drinks and spills in all areas.
  • Answers guest’s questions regarding the facility.
  • Other duties may be assigned.
  • May assist with the set-up of tables, chairs and other equipment as dictated by event requirements.

Knowledge, Skill and Experience:

  • Strong sense for customer service; the ability to put a guest’s needs first.
  • Ability to read instructions with limited number of words and recognize similarities and differences between words and between series of numbers.
  • Ability to print and speak simple sentences.
  • Ability to develop and maintain effective working relationships with others.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s
  • Ability to apply common sense understanding to carry out instructions.
  • Ability to deal with standardized situations with occasional variables.

Other Skills and Abilities:

  • Must be able to work flexible hours including evenings, weekends and holidays.
  • Ability to operate equipment such as floor scrubbers, buffing machines, vacuums, extractors, shampooing equipment, and other housekeeping equipment.
  • Knowledge of safe-work practices and procedures.
  • Ability to speak, and comprehend conversational English
  • Must be 18 years or older.

Guest Services

Position: Guest Services
Pay Rate: $12/hour
Location: Hollywood, CA
Additional Info:&Position is part-time, with varying schedules which may include evenings, weekends, holidays, etc.  Extreme flexibility is necessary.

Position Description
Join an exciting team dedicated to world-class entertainment.  This part-time position will be responsible for providing top-notch customer service to guest of the Dolby Theatre. To apply, please follow the directions under “How to Apply”. 

Essential Functions and Responsibilities:

  • Greet guests as they arrive at the Theatre
  • Taking tickets and verifying authenticity
  • Expertly guiding guests to their seats
  • Provides assistance to patrons’ special needs, such as helping with wheelchairs.
  • Monitoring entrances and exits to ensure guests’ safety
  • Answering questions about the theatre and various performances.
  • Other duties may be assigned.

Knowledge, Skill and Experience:

  • Strong sense for customer service; the ability to put a guest’s needs first.
  • Ability to maintain order and ensure adherence to safety rules.
  • Displays an outgoing and friendly nature.
  • Celebrates diversity in the workplace, both amongst their colleagues and within the audiences we serve.
  • Demonstrates professional integrity and dependability.

Other Skills and Abilities:

  • Must be able to stand for extended periods of time.
  • Ability to lift up to 25 lbs.
  • Must be willing to work a flexible and irregular schedule (including evenings, weekends and holidays.)
  • Ability to speak, and comprehend conversational English
  • Must be 18 years or older.

About
How to Apply:
Click here to apply online. You will be directed to our online application system. You will be able to attach a resume if desired.

Click here to download the application. You will need to complete the application and email to jobs@dolbytheatre.com. You may also attach a resume if desired.